Few retailers have earned the trust of photographers and videographers the way B&H Photo Video has. Since opening its doors in 1973, the New York City retailer has grown into the world’s largest independent electronics store, offering everything from cameras to computers.

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Founded: 1973 · Headquarters: Manhattan, New York City · Primary business: Photo and video equipment retail · Store type: Independent electronics store · Known for: Exceptional service and competitive pricing

Quick snapshot

1Confirmed facts
2What’s unclear
  • No additional physical superstore locations have been confirmed beyond NYC (B&H Help Center)
3Timeline signal
  • Operating continuously since 1973 in New York City (B&H Store Info page)
4What’s next
  • Continued expansion of online product categories and customer service tools (B&H homepage)

Five facts define B&H’s core identity.

Attribute Detail
Founded 1973 (B&H Help Center)
Headquarters Manhattan, New York City (B&H Store Info page)
Type Independent electronics retailer (B&H Store Info page)
Primary Market Photo and video equipment (B&H homepage)
Online Presence Full e-commerce site (B&H homepage)

From one shop in 1973, B&H built a retail model that now reaches professionals and hobbyists worldwide.

What products does B&H Photo Video offer?

Cameras and lenses

  • Digital cameras, mirrorless cameras, and camera kits (B&H Digital Cameras category)
  • Interchangeable lenses from major brands

Video equipment

  • Pro video, camcorders, and drones (B&H homepage)

Computers and accessories

  • Computers, peripherals, and storage solutions

Audio gear

  • Pro audio, headphones, microphones, and studio monitors (B&H homepage)

The implication: B&H is not just a photo store — it’s a full-spectrum electronics hub. A photographer and a podcaster can both find their gear under one virtual roof.

Why this matters

B&H’s broad inventory means a buyer comparing mirrorless cameras and studio microphones can check prices, specs, and availability on a single checkout, a convenience that specialty shops often lack.

Where are B&H Photo Video locations?

Manhattan flagship store

  • Only B&H SuperStore: 420 9th Ave, New York, NY 10001 (B&H Store Info page)
  • Store pickup hours: Monday–Thursday 9am–8pm, Friday 9am–1pm, Sunday 10am–6pm (B&H Store Info page)
  • Trade-in counter at 366 West 34th Street (B&H Explora)
  • Free parking at 347 West 34th Street (B&H Store Info page)

The catch: B&H concentrates all its in-person retail firepower in one Manhattan location. There is no second superstore in New Jersey, Orlando, or elsewhere.

The catch

Shoppers outside the New York area depend entirely on B&H’s online channel — no local storefront means shipping is the only option for most customers.

How can I shop at B&H Photo Video online?

B&H online store features

  • Main categories: Photography, Computers, Pro Video, Lighting, Pro Audio, Drones, Camcorders, TVs & Entertainment, Audio-Visual, Optics, Surveillance (B&H homepage)
  • Used department available online and in-store (B&H Explora)

Shipping and returns policy

  • Standard and expedited shipping options
  • Return details available via Help Center (B&H Help Center)

Customer service support

  • Phone, live chat, email, and callback request (B&H Help Center)
  • Separate channels for returns, sales, and existing orders (B&H Help Center)

The pattern: B&H’s online operation mirrors its superstore — wide selection and specialized support, but with the friction of shipping wait times for those far from Manhattan.

What is B&H Photo Video known for?

Exceptional customer service

Technological expertise

  • Staff provide product demos and personalized support at the NYC store (B&H Store Info page)

Competitive pricing

  • Reddit community members note B&H “price very competitively” and has a “good selection” (Reddit r/buildapc)

The trade-off: strong service and pricing come with a single-location footprint — you get expert help in person only if you live in or travel to New York City.

Does B&H Photo Video have a store in New York City?

Manhattan location details

  • Address: 420 9th Ave, New York, NY 10001 (B&H Store Info page)
  • Located between 33rd and 34th Street, in the Hudson Yards area (YouTube store tour)

Store hours and contact

  • Store pickup hours vary by day; main retail hours also posted on the Store Info page (B&H Store Info page)
  • Phone and live chat available during business hours (B&H Help Center)

Yes — the one and only B&H SuperStore sits in Manhattan, and it remains the company’s sole physical retail location.

Clarity breakdown

Confirmed facts

  • B&H Photo Video was founded in 1973 (B&H Help Center)
  • Headquarters is in Manhattan, New York City (B&H Store Info page)
  • It is the world’s largest independent electronics store (B&H Store Info page)

What’s unclear

  • No major uncertainties identified in public sources — B&H is transparent about its single-store model and product range.

Quotes and perspectives

B&H Photo Video is an American photo and video equipment retailer founded in 1973.

Wikipedia editorial encyclopedia

B&H Photo Video has 5 stars from over 329,000 reviews.

Trustpilot consumer review platform

They price very competitively and have a good selection of products.

Reddit user on r/buildapc

These voices — from an encyclopedia, a review aggregator, and a community forum — converge: B&H is well-established, well-reviewed, and price-competitive.

For any photographer or video professional looking to buy gear, the choice is clear: if you can visit Manhattan, the superstore experience is unmatched; if you cannot, the online store offers the same products with the same support. B&H’s singular focus on independent retail means you get expert pricing and service — but only under one roof.

Additional sources

tripadvisor.com, bhphotovideo.com, bhphotovideo.com, bhphotovideo.com

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Frequently asked questions

What is B&H Photo Video’s return policy?

B&H provides a 30-day return policy for most items; details are available on the Help Center page. (B&H Help Center)

Does B&H Photo Video offer international shipping?

Yes, B&H ships internationally. Shipping options and rates are shown at checkout.

How can I contact B&H Photo Video customer service?

By phone, live chat, email, or callback request via the Help Center. (B&H Help Center)

Are there any B&H Photo Video coupons or discounts?

B&H occasionally offers promotions and special prices. Sign up for newsletters or check the website for current deals.

Does B&H Photo Video sell used or refurbished equipment?

Yes, the Used Department operates online and in-store at the NYC location. (B&H Explora)

What are the store hours for B&H Photo Video in NYC?

Store pickup hours: Monday–Thursday 9am–8pm, Friday 9am–1pm, Sunday 10am–6pm. (B&H Store Info page)

Can I pick up online orders at a B&H store?

Yes, in-store pickup is available at the NYC SuperStore during the hours listed on the Store Info page. (B&H Store Info page)